Whats includedFrom £35
- 6 and 12 Months support contracts
- SLA response time – 1 hour
- Includes our 24/7 monitoring package
- Unlimited telephone & email support
- Unlimited remote support
- Unlimited use of our ticket system
- Discounted rates on other services
- No hidden costs
About The Service
- £25 standing charge per month then £10 p/h working
Don’t want a support contract? Check out pay as you go.
Small business need IT support, but they dont need the cost of a IT department, that’s where our Remote Support package comes into play. For one flat price you get all the support you could need.
Lower costs and better budgeting
Our pricing model is focused around smaller companies that need one monthly service charge. The price is fixed regardless of how much support time you use, so it’s a predictable outgoing. This package is much more cost effective if you need regulate assistance.
Your SLA response time will be 1 hour, but we aim a 30 minute response time. We will work urgently to get connected to your systems and start diagnosing the issue right away. No drawn out conversations to get things moving. We understand that minimising disruption is critical.
You have an unlimited amount of remote support you can use. We’re there for you whenever and as often as you need us.
Who's this for?
Why J and O?
The next step
Askern House, High St, Askern,
Doncaster DN6 0AA